At North Shore Signs Limited, we are committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains what information we may collect through our website, how we use it, and your rights relating to that information.

Information We Collect

We may collect personal information that you voluntarily provide to us through our website contact forms, including:

• Your name

• Email address

• Phone number

• Any information you include in your message

This information is sent directly to us via email so we can respond to your enquiry. We do not use our website to store customer information in a separate database or customer portal.

We may also collect non-personal website usage information through tools such as Google Analytics, including:

• Browser type

• Device type

• Pages visited

• Time spent on the website

• General geographic region

This information is anonymous and used only to help improve our website and services.

How We Use Your Information

We may use your information to:

• Respond to enquiries

• Provide quotes or information about our services

• Communicate with you regarding signage projects or services

• Improve the performance and usability of our website

• Maintain the security and operation of our website

We do not sell, rent, or trade your personal information to third parties.

Website Hosting & Third-Party Services

Our website is hosted by Squarespace, and we use Google Analytics to monitor website traffic and performance.

These services may collect technical information such as IP addresses, browser information, and website interaction data as part of their normal operation.

While we take reasonable steps to work with reputable providers, we encourage users to review the privacy policies of these third-party services.

Cookies

Our website does not intentionally use advertising or marketing cookies.

However, Squarespace and Google Analytics may use essential or analytics-related cookies to help the website function properly and to provide anonymous visitor statistics.

You can manage or disable cookies through your web browser settings if you prefer.

Protecting Your Information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While no online system can be guaranteed completely secure, we work with trusted service providers and maintain appropriate website security practices.

Accessing or Correcting Your Information

Under the New Zealand Privacy Act 2020, you have the right to request access to any personal information we hold about you and request corrections if required.

If you would like to access, update, or request deletion of your personal information, please contact us using the details below.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website functionality, or legal requirements. Any updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

North Shore Signs Limited
Auckland, New Zealand
Email: matt@northshoresigns.co.nz